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Right-click on your speaker icon at the bottom right of your screen. Muting all other sounds is the preferred setting. When using Computer Audio without a headset please check your audio settings to ensure background noise does not come through your line. In the Webex Meetings client the audio input control has evolved in such a way that the settings are adjusted automatically. Headsets with standard 3.5 mm audio jacks usually work better than USB or wireless headsets. For best results, high-quality headphones with integrated microphones are recommended. Try playing the audio from the conference through your headset earphones, rather than through desktop speakers. Try moving your microphone or headset further away from your speakers. Test your audio after each troubleshooting step below, and proceed to the next step if the echo still occurs.
The following steps apply if you are using the 'Call using computer' or VoIP option to connect to your audio conference:
Use the handset or a headset to receive audio instead of using the loudspeaker/speaker of the phone or mobile device. Disconnect from the audio conference, then rejoin using the 'Call Me' or 'I Will Call In' option. The following steps apply if you are using the 'Call Me' or 'I Will Call In' option to connect to your audio conference: If the conference audio is playing through the speaker of your telephone or mobile device into your microphone. If the conference audio is playing through your computer speakers into your microphone. One of the causes of echo in your audio conference is a microphone, or headset with microphone, that is placed too close to computer speakers. I'm hearing an echo when I speak in the audio conference.Ĭauses of an echo or feedback noise in an audio conference:
I hear my own voice echoing in the audio conference. I'm hearing an echo of my voice in the audio conference.